Contact Us

Get in Touch with Subluo

At Subluo, we value every customer and are committed to making your shopping experience as smooth and convenient as possible.

Whether you're looking for more information about our beauty products, checking on an order, or seeking help with shipping, returns, or refunds, our customer care team is here to assist you.

How to Reach Us

If you have any questions or concerns, feel free to contact us through the following channels:

Customer Support Email: support@subluo.com

Contact Number: +1 248-830-8125

Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM

For inquiries regarding an existing purchase, we recommend including your order number and a brief description of your request. This helps our team review your concern and provide more efficient assistance.

Company Details

For business identification and transparency, our company information is provided below.

Store Name: Subluo

Operating Company: BRIGHTORA LLC

Country of Registration: United States

Registered Business Address:

716 STRATTON ST APT 224
SEGUIN, TX 78155
United States

Official Website: https://www.subluo.com

Support Email: support@subluo.com

Telephone: +1 248-830-8125

Help with Orders, Deliveries, and Returns

We understand that questions may arise before or after placing an order.

If you experience a delivery problem, receive an incorrect or damaged product, or would like to request a return or refund, please contact our support team by email before shipping any items back.

Our team will review your request and provide the appropriate guidance in accordance with our Refund & Return Policy.

Important Notice: The registered business address listed above is intended for company identification and correspondence purposes only. It is not a designated return facility. Please do not mail merchandise to this location unless you have received specific return instructions from our customer support team.

We Appreciate Your Feedback

At Subluo, we believe that open communication helps us create a better shopping experience. We welcome your questions, suggestions, and feedback about our products and services.

Thank you for shopping with Subluo. We appreciate your trust and look forward to assisting you.